Privacy Policy

1. Introduction

Marshall Milkmaids (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, make donations, volunteer, or submit forms.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

• Name

• Email address

• Postal address

• Phone number

• Payment and donation information

• Volunteer sign-up information

• Story submissions, testimonials, and photos

• Event registration details

Automatically Collected Information

When you visit the website, our system may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Referring website

• Date and time of visit

This is typical analytics data (e.g., Google Analytics, Wix analytics, etc.).

Sensitive Information

We do not intentionally collect:

• Medical records

• Treatment information

• Financial account numbers (outside donation processing)

• Government ID numbers

If you choose to share sensitive information (such as personal survivor stories), that is voluntary and handled according to Section 7.

3. How We Use Your Information

We use the information we collect to:

• Process donations

• Send donation receipts

• Communicate about events, programs, and volunteer opportunities

• Respond to requests for support or mentorship

• Publish survivor stories (with permission)

• Improve website performance and user experience

• Comply with legal obligations

We will not sell your personal information to third parties.

4. Donation & Payment Processing

Online donations are processed securely through third-party payment processors.
Marshall Milkmaids does not store full credit card numbers.

Payment providers may collect and store data according to their privacy policies.

Common processors include (but are not limited to):

• Wix Payments

• PayPal

• Stripe

• Square

We encourage you to review their privacy policies before submitting payment information.

5. Email Communication & Opt-Out

If you provide your email address:

• You may receive newsletters, event updates, fundraising appeals, or volunteer opportunities.

• You may unsubscribe at any time by clicking the “Unsubscribe” link in any email.

We do not sell, trade, or rent email lists.

6. Cookies & Tracking Technologies

Our website may use cookies to:

• Personalize content

• Track website analytics

• Store user preferences

• Improve site navigation

You may disable cookies in your browser settings, though some website features may not function properly without them.

7. Survivor Stories, Testimonials, & Photos

If you submit a story, testimonial, or photo:

• You grant Marshall Milkmaids permission to publish and share your content on our website, social media, marketing materials, and fundraising programs.

• We will never edit personal medical details without permission.

• You may request removal at any time by contacting info@marshallmilkmaids.org

Important: If your story includes other individuals (family members, caregivers, etc.), you are responsible for obtaining their consent before submitting content.

8. Sharing Your Information

We may share your information with:

• Trusted third-party vendors that provide website, payment, or email services (e.g., Wix, Mailchimp, PayPal, etc.)

• Government authorities, if legally required

• Staff, volunteers, or board members for internal communication purposes

We do not sell personal data to third parties.

9. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Maintain donor records

• Comply with IRS or nonprofit reporting requirements

• Meet legal obligations

Donor financial records may be retained for at least 7 years, per IRS guidance.

10. Data Security

We take reasonable administrative, technical, and physical security measures to protect your information.

However, no method of data transmission over the Internet is 100% secure. We cannot guarantee absolute security.

11. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children. If we learn we have collected data from a child under 13, we will remove it.

12. Third-Party Websites

Our website may contain links to external sites not operated by Marshall Milkmaids.
We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies before providing personal information.

13. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of email communication

To exercise any of these rights, contact us at:
📧 marshallmilkmaids@gmail.com

14. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted with an updated “Last Updated” date.

Continued use of our website after changes constitutes acceptance of the updated policy.

15. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us:

📧 marshallmilkmaids@gmail.com